We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-
- No refund/cancellation for the donated amount by any donor.
- No cash or refund of money will be allowed.
- Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for our programs.
Refunds may be granted in exceptional circumstances, within 30 days of the donation date, and are returned using the original method of payment. A request for refund must be completed in writing. Refund will be executed within 30 days from the receipt of the email.